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FREQUENTLY ASKED QUESTIONS

Unimax offers a comprehensive range of forestry equipment, including horizontal grinders, tub grinders, brush chippers, and industrial wood chippers. Committed to engineering durability and peak performance, we deliver robust machinery designed to maximize productivity for global clients.

  • Quality
  • Accuracy
  • Safety
  • Reliance

GENERAL QUESTIONS

Frequently asked questions

What payment methods do you accept?

The T/T is the default payment, L/C at sight, or other payment terms according to actual situations. We support various payment methods, we can accept 30% as deposit.

How long is your delivery time?

We have more than 8000 square meters of spot inventory workshop, and it usually takes 5-10 days for goods with sufficient inventory. If you need to customize the equipment, it takes 20-30 days. We will do our best to deliver as soon as possible.

What if the machine is damaged?

One-year warranty and comprehensive after-sales service. After this period, we will charge a lower fee to maintain after-sales service.

Where is the market for the product and where is the market advantage?

Our market covers the Asia, South Americaentire Middle East and European and American countries, and exports to more than 70 countries. In 2022, The export value reached 16 million U.S. dollars. Moreover, sales have increased for three consecutive years. The product quality and new product research and development capabilities of Unimax are worthy of your trust. And the perfect TUV-CE certificate and reliable pre-sales and after-sales service are what we have been working hard to do.

Can you provide wood chipping solutions?

Of course, tell us your raw materials and uses, we will recommend the most cost -effective equipment. If it is for recycling, our engineers can make a solution for the production line for you.

Are you manufacturer or trading company?

We are a manufacturer with more than 20 years of experience. We have our own stock workshop, production workshop, assembly workshop, etc. We can provider comprehensive customization and after -sales support. There are no middlemen to earn differences, only lower prices and better support for you.

Can I become your agency?

Yes, as an agency, you will not only enjoy exclusive agency prices but also receive annual rebates. Additionally, our marketing team will provide you with terminal customer resources in your region.

Do you have discounts for agents?

Of course, in addition to special agent price, the agent can also enjoy the rebate of the year, and our marketing team will also provide you with the customer information in your area.

TECHNICAL QUESTIONS

Frequently asked questions

What is the difference between tub grinders and horizontal grinders?

Both Unimax horizontal and tub grinders excel at processing wood waste into saleable products. Choosing between a horizontal grinder and a tub grinder depends on your specific needs, including the types of materials you need to process, desired output size and consistency, mobility requirements, space availability, and budget considerations. Horizontal grinders allow for continuous feeding of long and straight material, while tub grinders are ideal at processing bulky and irregularly shaped materials like whole trees, stumps, brush, and demolition debris.

What applications are Unimax tub grinders used in?

The tub grinder has two types of blade and hammer on the rotor, the hammer can be used to crush wood with nails such as building templates, and the blade is more suitable for crushing waste wood, tree roots, tree stumps, branches, building templates, board skin, cotton stalks, corn stalks, straw, stalks, etc.

What applications are Unimax horizontal grinders used in?

The Horizontal grinders allow for continuous feeding of long and straight material such as timber, branches, slab, batten, wood core, roots, bark, waste veneer, particle board, fiber board, sugarcane, reed, bamboo. etc.

What are the power options for wood grinders?

There are two kinds of power, diesel and electric, we can provide Cummins diesel engine with EPA/CE certification, customer can also choose china's famous brand Weichai and other brands which is Cost-effective and with proven quality.

 
What is the service life of Unimax wood grinders?

The factors that affect the life of the tub grinder are generally these, whether the quality of the raw materials is thick and durable, regular maintenance, correct operation of the machine (reduce the wear of the machine), and reasonable working hours. Proper maintenance of the equipment can make the machine last 15-20 years.

What About The Machine Installation?

For a single machine or a simple line,we provide you foundation drawing ,installation instruction books or sucessful installed machinery picture or video, for large machines and complex productioin line, we could send our engineers to guide the installation if necessary 

How About The Spare Parts?

We offer some free spare parts like belt, gasket etc small parts, for the blades, knives, shafts, etc important wearing parts, we sugget customers buy some along with the machines to save the shipping cost, and we have enough spares parts in stock.

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Email

unimax@cnzhenu.com

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+8613812134938

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